Contact Us

Do you have a question that was not answered in the Help topics? Request support as described below.


Email support
(Response time: 1-2 business days)

Phone support
(Mon-Fri.6am-6pm EST)

For Microsoft Office support
(including Office 365 ProPlus) 1-855-561-4160 (Toll Free)

For all other issues


Email support is provided in

English, French, German, Spanish, Japanese, Portuguese

Phone support is provided in

English, French, German, Spanish


Kivuto Solutions Inc. 987a Wellingston St., #301, Ottawa, ON, Canada K1Y 2Y1. Fax: +1 (866) 469-7512
North America
6:00am to 6:00pm (Eastern Time)

USA/Canada (Toll Free): 1-866-435-4722
Local: 1-613-526-2881

Europe, Middle East and Africa (EMEA)
12:00pm to 12:00am CET (Central European Time)

France (Toll Free): 0800-916021
Germany (Toll Free): 0800-182-8612
Spain (Toll Free): 900-809-754
United Kingdom (Toll Free): 0-800-098-8436
Other countries not listed: +44-845-8697566

Asia Pacific
6:00pm to 6:00am (Singapore Time)

Australia (Toll Free): 1-800-426-231
Hong Kong (Toll Free): 800-968-781
Malaysia (Toll Free): 1-800-815-302